Disclaimer: Electronic gift cards will be sent to the member's email address (registered with Gym Aesthetics membership). Please ensure the email address is correct and the recipient can receive emails. Gym Aesthetics is not responsible for any delivery issues due to incorrect email addresses.
If you need to send the electronic gift card to a different email address, please send your request within 24 hours after checkout to: service.hk@gymaesthetics.com (please include the email address, name, and order number).
1. Electronic gift cards will be sent to the email address used at checkout within 48 hours of purchase.
2. Electronic gift cards can be used in the Hong Kong online store.
3. Online store: To use the electronic gift card, click "View Gift Card" in the email, which will automatically take you to the online store.
4. The gift card can be used for one or multiple payments until its value is fully exhausted or until the card reaches its expiration date.
5. If the purchase amount exceeds the available balance on the electronic gift card, you can pay the difference using other payment methods.
6. Electronic gift cards cannot be exchanged for cash, and no change will be given when using the electronic gift card to purchase products.
7. The electronic gift card is valid for 1 year from the date of purchase.
8. If the electronic gift card is lost, stolen, damaged, or expired, it will not be replaced or compensated for its value.
9. The balance and expiration date of the electronic gift card can be inquired through our customer service.
